Insurance Claims

We understand that if you have had an accident the last thing you want to worry about is stressing out over what to do next! That’s where we come in!

insurance-claimAt Brad’s we’re not just experts in collision repairs, we are also specialists in Insurance Claims.  We can manage the whole process for you, from making the insurance claim to repairing your vehicle.  Your time is precious, we know that so we ensure the best quality result and the minimum disruption to your busy schedule.

We will assist and advise you on the best possible way to get your car back on the road with the highest quality repairs in the shortest amount of time.

What you need to do

Ok, so you have found yourself in the unfortunate situation of being involved in an accident.  Here is what you need to do next:

  • First thing you need to do is give us a call or if your car is still driveable come down and see us. From there we will help you contact your insurance company and lodge a claim. You can do this simply by phoning them direct from our office.
  • Make sure you INSIST that you want your vehicle repaired by Brad’s Smash Repairs, remember it is your choice where you take your vehicle.
  • Once your Insurance Company’s assessment has been completed they can then give you an estimate of how long the repairs will take and organize when you want your vehicle booked in.  Remember at Brad’s we understand how important your vehicle is to you and we will work with the Insurance Assessor to speed up the process so that you get the best results.
  • Once your vehicle has been repaired we will contact you and let you know it is ready to pick up.  If you have an excess to pay, you will have to pay this before we can release the vehicle to you, please also remember do talk to us about your excess if it is a large sum as we can also assist you in finance (normal lending criteria apply).

The most important thing for you to do through out this process is to relax and let us handle it for you. It is YOUR CHOICE where your vehicle gets repaired!

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Our Insurance Affiliates

  • State Insurance
  • AMI Insurance
  • Tower Insurance
  • Vero Insurance
  • NZI Insurance
  • Pioneer Insurance
  • 1Cover Insurance
  • Westpac Insurance
  • Lumley Insurance
  • Sovereign Insurance
  • QBE Insurance
  • Farmers Mutual Insurance
  • Zurich Insurance
  • IAG Insurance
  • Medical Assurance